Information Collection and Use
Our primary goals in collecting information are to provide and improve our mashme.io Platform, services, features and content, to administer your Membership (together, the “Service”) and to enable users to enjoy and easily navigate the mashme.io Platform.
Information Security Policy
Personally Identifiable Information
- When you register with us through the mashme.io Platform, as a mashme.io Member or when you choose to create your own profile webpage on the mashme.io Platform we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your name, phone number, credit card or other billing information, email address, home and business postal addresses, as well as any personally identifiable information that you provide during your video or chat sessions via the Service (e.g, images and identifications of yourself). We use your Personal Information mainly to provide the Service and administer your inquiries.
- We also collect the other information that you provide as part of the registration and the administration and personalization of your profile webpage (e.g., without limitation, zip code (on its own), age, gender, and individual preferences) (“Non-Identifying Information”).
- We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Service, complete your transactions, and administer your inquiries.
- Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other mashme.io Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our mashme.io Platform and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance, to deliver a product to you according to your preferences or restrictions.
- We also use your Personal Information to contact you with mashme.io newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “user preferences” information. (See “Changing or Deleting Information,” below).
- As a Member, you will have the option of granting mashme.io access to your account(s) with certain third-party social media and networking sites (each, an “SNS”). By granting mashme.io access to your SNS account(s), you understand that mashme.io will access, render and store content from your SNS account(s), including Personal Information about you so that it is available and viewable through the Service. In some instances, information (including Personal Information) that you post to your SNS account(s) will be viewable via the Service. We encourage you to read the privacy policies or statements of the other online services you use. You have the ability to disable the connection between the Service and an SNS, at any time, via the “Settings” section of the Site.
When you visit the Site, whether as a mashme.io Member or a non-registered user just browsing (any of these, a “mashme.io User”), our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type or the webpage you were visiting before you came to our Site, pages or portions of our mashme.io Platform that you visit or click on, the time spent on those pages, information you search for on the mashme.io Platform, access times and dates, and other statistics. We use this information to monitor and analyze the use of the mashme.io Platform and the Service and for the mashme.io Platform’s technical administration, to increase the mashme.io Platform’s functionality and user-friendliness, and to better tailor it to our visitors’ needs. For example, some of this information is collected so that when you visit the mashme.io Platform again, it will recognize you and serve advertisements and other information appropriate to your interests. We also use this information to verify that visitors to the mashme.io Platform meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
Emailing Via a mashme.io Account
As part of the Service, mashme.io Users may communicate with other mashme.io Users through use of their accounts. Where mashme.io Users have selected the option of adding one or more email addresses to an online form, the message they create in the corresponding template will be sent from mashme.io to those email addresses on their behalf. These email addresses will be stored in the address book the mashme.io User creates and will be used only for the purpose of sending the email communication to the addressee.
Identity theft and the practice currently known as “phishing” are of great concern to mashme.io. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.
Information Sharing and Disclosure
When you register through the mashme.io Platform and submit your Personal Information to create a profile webpage, mashme.io Users and users of certain third-party websites will see your “Screen Name” (“Required Member Identifiers”). You can choose what other Personal Information or other information to provide as part of your profile or through your video or chat sessions (“Other Member Information”) and in some cases you can choose whether to share your profile information publicly on the mashme.io Platform by making selections via the “user preferences” section of your profile webpage. Providing Other Member Information is voluntary and should correlate with the degree of interaction you want to have with mashme.io Users. We recommend that you guard your anonymity and sensitive information and that you not use your real name as your “Screen Name,” since that would allow others to identify you. You can review and revise your profile information at any time.
Aggregate Information and Non-Identifying Information
We may share aggregated information that includes Personal Information, Non-Identifying Information and Log Data with third parties for industry analysis and demographic profiling and to deliver targeted advertising about other products and services. You will have the opportunity to opt out of the sharing of your information described in this paragraph. If you would like us to opt out of sharing your information for such purposes, please contact us at email@example.com with a request that we not share your information with third parties.
We may employ third party companies and individuals to facilitate our Service, to facilitate our Service on our behalf, to perform mashme.io Platform-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the mashme.io Platform’s features) or to assist us in analyzing how our mashme.io Platform and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide Personal Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications.
Compliance with Laws and Law Enforcement
mashme.io cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of mashme.io or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical, offensive or legally actionable activity.
Video and chat sessions may be broadcast live, or recorded and re-broadcast, through third party websites. We recommend that you exercise caution in disclosing any information, personal or otherwise, during a video or chat session. Such information will be broadcast along with the relevant video or chat session to other users and third parties viewing such videos or chat sessions through the mashme.io Platform and third party websites.
Changing or Deleting Your Information
All mashme.io Members may review, update, correct or delete the Personal Information in their registration profile by visiting the account settings and profile settings features on the mashme.io Platform. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your record in our system, please contact us at firstname.lastname@example.org with a request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
mashme.io is very concerned with safeguarding your information. The security of your personal information is important to us. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. When you enter sensitive information (such as credit card number or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). In some cases, we also encrypt sensitive information where it is stored on our systems.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this mashme.io Platform in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Links to Other Sites
The mashme.io Platform contains links to other websites. If you choose to visit an advertiser by “clicking on” a banner ad or other type of advertisement or click on another third party link, you may be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
Our Policy Toward Children
The mashme.io Platform is not directed to children under 15. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at Privacy@mashme.tv. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.